Simple verification for products, labels, documents and service records
Passcode Verification gives customers a straightforward way to check whether a code is registered to approved details, while private security information stays protected.
The basic process
A unique passcode is created.Each record gets a unique passcode that can be printed as text, encoded into a QR code, added to a label, included on a certificate or used in a service record.
The customer checks the code.They scan the QR code or enter the passcode on the verification page.
The record is checked.The system looks for a matching record and checks its current status.
Approved details are shown.If the code is active, the customer sees only the public details approved for display.
Private data stays private.PINs, internal notes, risk notes and admin-only information are not shown publicly.
What customers can check
Brand or organisation name
Product name and product category
Batch reference or serial reference
Authorised seller details
Issue date and support details
Product variant or country/market
Visible label check code, if used
Status control
Active, inactive and revoked records
Active records can show approved public details. Inactive records are temporarily unavailable, useful when a client, product line or seller needs to be paused without deleting history. Revoked records are no longer approved and should not be treated as currently valid.
Extra security options
Layered checks without impossible claims
For stronger checking, Passcode Verification can support label check codes, PIN-required records, repeat scan warnings, scan activity logs, client analytics reports and internal risk notes.
These features do not make any physical code or label impossible to copy, but they make copied codes less useful and suspicious activity easier to spot.